Workplace Environment Assessment DQ

Workplace Environment Assessment DQ

Workplace Environment Assessment DQ

A workplace environment and the overall culture of the workplace are important, especially in healthcare, there is a substantial correlation between these and patient care, health care providers attitudes and behaviors, and much more (Marshall and Broome, 2017). It is the duty of the leaders in health care to impact the modeling and conservation of the culture of excellence and environment of an organization (Marshall and Broome, 2017). Culture encompasses almost all aspects of life, including values, knowledge, behaviors, beliefs, and much more (Marshall and Broome, 2017). It is imperative for the atmosphere or environment to be a healthy one for staff and their patients, allowing for quality patient care (Marshall and Broome, 2017).

Don't use plagiarized sources. Get Your Custom Essay on
Workplace Environment Assessment DQ
From $10/Page
Order Essay

Clark Healthy Workplace Inventory

Clark (2015) created a questionnaire to evaluate the health of a workplace, describing the importance of healthcare providers to be able to handle stress effectively, deal with their emotions properly, and communicate with each other respectfully in providing safe quality patient care. After completing the Clark Healthy Workplace Inventory, I was not completed surprised by the results but was vindicated in how I felt my organization had played a role in hindering their staff from working in an environment and culture of excellence (Clark, 2015). The result of the Clark Healthy Workplace Inventory was less than fifty, which is identified as a very unhealthy workplace, which I believe is accurate (Clark, 2015). I have worked for this corporation for ten years and have seen a decline in staff morale, quality patient care, and healthcare providers’ well-being. Our organization used to be more involved in showing us throughout the year in differing ways, their appreciation for the work that we do, but the frequency and the quality of times when they do for us have decreased drastically. Workplace Environment Assessment DQ

Civility of My Workplace

The results of the workplace inventory conclude that my workplace is a very uncivil workplace. Organization leaders are charged with forming an environment in which nurses feel they are heard and emboldened to speak up, most importantly, when patient safety is a concern (Clark, 2015). Clark (2015) depicts six standards identified by the American Association of Critical-Care Nurses for creating and maintaining a healthy workplace, which includes skilled communication, true collaboration, effective decision-making, appropriate staffing, meaningful recognition, and authentic leadership. When using these standards to evaluate the civility of my current organization, my organization suffers a significant problem with civility. My organization is known to not involve nurses and many times, not even the physicians when making policy and procedure changes. I understand that staffing is a concern in many hospitals, but in our hospital, we do not staff based on acuity, we have a staffing ratio and based on the number of patients we have, we get a certain number of nurses. Since I work in an intensive care unit, many times a patient can be such high acuity that they require a nurse just for them to provide adequate patient care; however, my organization’s leaders do not take this into account when we are staffing our unit because all the focus on is the staffing matrix. This is a huge concern to my colleagues and me because we aspire to provide safe quality care to our patients and when short-staffed, we feel we are unable to provide the care our patients deserve.

Personal Incivility Experience

“Incivility in healthcare can lead to unsafe working conditions, poor patient care, and increased medical costs” (Clark, Olender, Cardoni, & Kenski, 2011, p. 324). A nurse’s work is significantly more dangerous than other professions, and nurses are faced with work-related crimes more often than other healthcare providers (Clark, Olender, Cardoni, & Kenski, 2011). Incivility and disruptive behavior are becoming commonplace in healthcare and can be excused or worsened by the organization’s culture (Clark, Olender, Cardoni, & Kenski, 2011). I had a specific situation with an assistant nurse manager who was known throughout the hospital to be a bully, not only was she verbally aggressive, but she caused harm to patients, and it was ignored by management for years.

How Incivility Was Addressed

When I finally went to management about my concerns, I started receiving reprimands and almost lost my job, but actually left it for another position in the facility. It was then that I realized that my organizational leaders will not back you if you come to them with concerns, and may actually come after you in retribution. I am still working for the same hospital, but in a different department, but overall management, I feel just wants us to do our jobs and not create any waves. I work with a great group of nurses who support each other, and this is the only reason I have stayed where I am. Our management team only seems to be concerned about the business aspect of the organization, overlooking their employees and patient safety.

Conclusion

I believe that an organization’s leaders must foster a civil work environment, creating a culture of collaboration and well-being. Leadership influences the responses of their team members in stressful situations; therefore, it is essential for them to provide a good example (Clark, Olender, Cardoni, Kenski, 2011). Management must address the uncivil behaviors, practicing effective communication, conflict negotiation, and problem-solving (Clark, 2015). It is vital for healthcare professionals to focus on a greater purpose, which is providing safe, efficient, quality patient care, understanding and practicing how to communicate with each other respectfully (Clark, 2015).

References

Clark, C. M. (2015). Conversations to inspire and promote a more civil workplace. American

 

Nurse Today, 10(11), 18-23. Retrieved from https://www.americannursetoday.com/wp-

 

content/uploads/2015/11/ant11-CE-Civility-1023.pdf

Workplace Environment Assessment DQ

 

Clark, C. M., Olender, L., Cardoni, C., & Kenski, D. (2011). Fostering civility in nursing

 

education and practice: Nurse leader perspectives. Journal of Nursing Administration,

 

41(7/8), 324-330. Doi: 10.1097/NNA.0b013e31822509c4

 

Marshall, E., & Broome, M. (2017). Transformational leadership in nursing: From expert

clinician to influential leader (2nd ed.). New York, NY: Springer

 

 

Calculate the price
Make an order in advance and get the best price
Pages (550 words)
$0.00
*Price with a welcome 20% discount applied.
Pro tip: If you want to save more money and pay the lowest price, you need to set a more extended deadline.
We know how difficult it is to be a student these days. That's why our prices are one of the most affordable on the market, and there are no hidden fees.

Instead, we offer bonuses, discounts, and free services to make your experience outstanding.
How it works
Receive a 100% original paper that will pass Turnitin from a top essay writing service
step 1
Upload your instructions
Fill out the order form and provide paper details. You can even attach screenshots or add additional instructions later. If something is not clear or missing, the writer will contact you for clarification.
Pro service tips
How to get the most out of your experience with My Course Writer
One writer throughout the entire course
If you like the writer, you can hire them again. Just copy & paste their ID on the order form ("Preferred Writer's ID" field). This way, your vocabulary will be uniform, and the writer will be aware of your needs.
The same paper from different writers
You can order essay or any other work from two different writers to choose the best one or give another version to a friend. This can be done through the add-on "Same paper from another writer."
Copy of sources used by the writer
Our college essay writers work with ScienceDirect and other databases. They can send you articles or materials used in PDF or through screenshots. Just tick the "Copy of sources" field on the order form.
Testimonials
See why 10k+ students have chosen us as their sole writing assistance provider
Check out the latest reviews and opinions submitted by real customers worldwide and make an informed decision.
English 101
Perfect! Thank you so much for all of your hard work and help! Appreciate it!!
Customer 452483, August 30th, 2021
Biology (and other Life Sciences)
Power Point Presentation was great, appreciate all of your hard work. Thank you!
Customer 452483, August 9th, 2021
English 101
Thank you guys for always being there and helping me always get a 100% on my assignments!
Customer 452483, August 16th, 2021
Mathematics
PERFECT! Thanks a million, you're all awesome!!!!
Customer 452483, July 7th, 2021
Communications
EXCELLENT JOB!!! VERY PLEASED :)
Customer 452483, July 5th, 2021
English 101
I would like to thank you for the writing, it was a very busy week for me and had no time this week to do a writing. I would recommend you to others and would utilize you again.
Customer 452639, October 16th, 2022
Business and administrative studies
Great produce and on time!
Customer 452561, November 8th, 2022
Communications
Thank you! It was great :)
Customer 452483, July 26th, 2021
Other
I appreciate the help.
Customer 452567, March 18th, 2022
Healthcare Writing & Communications
Perfect! Thank you so much for all of your help!
Customer 452483, October 31st, 2021
Nursing
Excellent!!! Thank you.
Customer 452487, September 13th, 2021
Sociology
Perfect! Appreciate all of your help! Thank you so much!
Customer 452483, November 14th, 2021
1159
Customer reviews in total
96%
Current satisfaction rate
2 pages
Average paper length
47%
Customers referred by a friend
OUR GIFT TO YOU
20% OFF your first order
Use a coupon 20OFF and enjoy expert help with any task at the most affordable price.
Claim my 20% OFF Order in Chat