This problem-solving application profiles electronics retailer Best Buy. The entrance of Amazon and Walmart into the online resale marketplace gashed Best Buy’s instore sales. When you couple that with inefficient processes and procedures at the organization, and scandals with senior leadership, the organization really was in dire straits. Organizations such as Circuit City, CompUSA and RadioShack could not survive their problems, could Best Buy? In came new CEO Hubert Joly and CFO Sharon McCollam. They are now in the middle of the many challenges Best Buy is facing and need to find solutions to these major problems. Question 1 Some of Best Buy’s internal issues could best be addressed by ______ Multiple Choice 窗体顶端 changing customer preferences internal competition demographic changes participation/suggestions by employees mergers and acquisitions Question 2 If Best Buy chose to compete by introducing online sales direct to the consumer, this would be an example of ______ change Multiple Choice 窗体顶端 innovating adaptive radically innovative Product Process Question 3 Which type of analytical framework could help Best Buy develop a strategic plan? Multiple Choice 窗体顶端 competing values analysis SWOT analysis systems analysis force field analysis organizational development analysis Question 4 Best Buy might use all of the methods of change listed below. Which of these includes inputs, strategic plans, target elements of change, and outputs? Multiple Choice 窗体顶端 organizational structure plan social factors method organizational arrangement three-stage model of planned change systems model of change Question 5 When other tactics will not work or are too expensive, the best approach to overcoming resistance to change is Multiple Choice 窗体顶端 facilitation and support manipulation and co-optation explicit and implicit coercion participation and involvement education and commitment Question 6 6. The majority of problems Best Buy is facing have been brought about by ______ forces. 窗体顶端 external Question 7 The change brought about by online competition from Amazon and Walmart are examples of _____ Fill in the blank 窗体顶端 changing customer preferences Question 8 Best Buy’s new CEO and CFO will need to function as catalysts in helping the organization to deal with old problems in new ways. They would then be known as Fill in the blank 窗体顶端 change agents Question 9 Recommend a solution to the problem outlined above in no more than 175- words Essay 窗体顶端 Best Buy is facing several problems including competition from Amazon and Walmart, inefficient internal processes, and scandals with senior leadership. Best Buy needs to develop a new strategic plan with radically innovative ideas, and quickly implement the plan. Company should try multiple strategies and choose trial and error phase to determine which strategy is the most effective one. Some of the strategies that can work for Best Buy are: 1. Give more attention to e-commerce and use this mode to enter new markets. 2. Set up ad-hoc shops that give heavy discounts and super deals. These shops will be set up for short period, and used to get customer attention. 3. Implement combination of online and brick-and-mortar strategy. Customers can check items in store and buy online. Also, customer can buy online and get delivery from store, or store delivers at doorstep. 4. To attract customers, Best Buy should offer attractions at store. For example, Best buy stores can have a gaming area, coffee shop, and other attractions that attract customers.
Program/policy evaluation is a valuable tool that can help strengthen the quality of programs/policies and improve outcomes for the populations they serve. Program/policy evaluation answers basic questions about program/policy effectiveness. It involves collecting and analyzing information about program/policy activities, characteristics, and outcomes. This information can be used to ultimately improve program services or policy initiatives.
Nurses can play a very important role assessing program/policy evaluation for the same reasons that they can be so important to program/policy design. Nurses bring expertise and patient advocacy that can add significant insight and impact. In this Assignment, you will practice applying this expertise and insight by selecting an existing healthcare program or policy evaluation and reflecting on the criteria used to measure the effectiveness of the program/policy.
Review the Healthcare Program/Policy Evaluation Analysis Template provided in the Resources.
Select an existing healthcare program or policy evaluation or choose one of interest to you.
Review community, state, or federal policy evaluation and reflect on the criteria used to measure the effectiveness of the program or policy described.
The Assignment: (2–3 pages)
Based on the program or policy evaluation you selected, complete the Healthcare Program/Policy Evaluation Analysis Template. Be sure to address the following:
Describe the healthcare program or policy outcomes.
How was the success of the program or policy measured?
How many people were reached by the program or policy selected?
How much of an impact was realized with the program or policy selected?
At what point in program implementation was the program or policy evaluation conducted?
What data was used to conduct the program or policy evaluation?
What specific information on unintended consequences was identified?
What stakeholders were identified in the evaluation of the program or policy? Who would benefit most from the results and reporting of the program or policy evaluation? Be specific and provide examples.
Did the program or policy meet the original intent and objectives? Why or why not?
Would you recommend implementing this program or policy in your place of work? Why or why not?
Identify at least two ways that you, as a nurse advocate, could become involved in evaluating a program or policy after 1 year of implementation.To continue with the answer check on mycoursewriter.com/