Assignment: Citizenship Behavior Aakanksha

Want create site? With you can do it easy.

Assignment: Citizenship Behavior Aakanksha

Assignment: Citizenship Behavior Aakanksha

Permalink:  ‎

Don't use plagiarized sources. Get Your Custom Essay on
Assignment: Citizenship Behavior Aakanksha
From $10/Page
Order Essay

Assignment: The Role of Organizational Citizenship Behavior Aakanksha Kataria1 Pooja Garg2 Renu Rastogi3

1Aakanksha Kataria, Research Scholar, Department of Humanities & Social Sciences, Indian Institute of Technology, Roorkee (IITR) Roorkee, India. 2Pooja Garg, Ph.D., Assistant Professor, Department of Humanities & Social Sciences, Indian Institute of Technology, Roorkee (IITR), Roorkee, India. 3Renu Rastogi, Ph.D., Professor, Department of Humanities & Social Sciences, Indian Institute of Technology, Roorkee (IITR), Roorkee, India.


In order to achieve and sustain organizational effectiveness, through employees’ increased contributions, organizations, apart from task proficiency, becoming increasingly reliant on employees’ discretionary efforts at workplace. To take part in their potent inclination, this paper intends to explore employee engagement and OCB literatures to investigate the interrelationships between employee engagement, OCB, and organizational effectiveness. A retrospective analysis is carried out of existing theoretical and empirical research studies to support the associative interrelationship between employee engagement, OCB, and organizational effectiveness. This integrative review subsequently considers two alternative models and propositions to establish causal relationships between employee engagement, OCB, and organizational effectiveness. Findings indicate that employee engagement has potential to drive OCB. Engaged employees also have the greatest potential to augment organizational effectiveness through their higher levels of OCB. This study suggests that value-based organizations through their HR architecture should adopt high performance HR practices to sustain high levels of employee engagement, since the psychological mechanism of engagement drives OCB by which an organization achieves effectiveness. Furthermore, this study mainly focuses on employees as engaged in their work roles, since these employees are highly capable of stimulating positive workplace behaviors and organizational performance. The study contributes to employee engagement and organizational effectiveness literatures by adding the notion of employee engagement as a significant antecedent of organizational effectiveness through OCB.

KEY WORDS: Employee Engagement, Organizational Effectiveness, Citizenship Behaviour.


1. INTRODUCTION Achieving organizational effectiveness is the ultimate purpose to be focused by any organization that takes enormous effort to maximize employees’ task efficiency, commitment, and sustain intrinsic motivation to perform well in difficult times. This is why recent efforts to improve organizational performance have begun to inculcate positive organizational concepts like optimism, trust, and engagement (Koyuncu et. al., 2006). As a matter of fact, among optimism, trust, and engagement, leaders and managers across the globe recognize employee engagement as one of the most vital element that affects organizational effectiveness (Welch, 2011).

The continuance of employee engagement goes beyond the traditional notions of job satisfaction, organizational commitment, job involvement etc. Engagement involves the active use of emotional, cognitive, and behavioral energies at workplace while working in coherence with the organization’s objectives and strategies (Andrew & Sofian, 2011). Also, engaged employees being focused, energetic, and fully engrossed in their jobs are highly motivated to direct their focused energy towards organizational goals (Macey & Schneider, 2008; Barbera, & Young, 2009). Certainly, organizational performance and effectiveness is a function of the collaborative efforts of engaged employees (Bakker, 2011). Engaged employees experience greater attachment to their work and organization (Organ, 1994; Schaufeli & Bakker. 2004) and they are more likely to do things that augment organizational effectiveness (Saks, 2008). For instance, engaged employees are optimistic and spontaneous, they tend to exhibit positive attitudes and proactive behaviors at

work place (Schaufeli et al., 2002; Salanova & Schaufeli, 2008) including low absenteeism, helpful attitude towards co-workers and adherence to company rules etc., more popularly known as organizational citizenship behavior (Organ, 1988). Engaged employees bring enduring state of fulfilment at workplace while feeling intrinsically motivated to exhibit positive feelings such as sharing, assisting, cooperating, and supporting, and thus create a holistic framework of the positive psychological, social, and organizational context of work. In this regard, research studies in organizational sciences have recently begun to report a positive association between employee engagement and OCB (Bakker, Demerouti, & Verbeke, 2004; Christian et al., 2011; Schaufeli, Taris, & Bakker, 2006; Shimazu & Schaufeli, 2009).

Organizational citizenship behavior (OCB), a positive psychological approach of engaged employees towards work and organization is concerned with those informal duties and tasks that go beyond the set boundaries of one’s job (Organ, 1988). The presence of OCB has been advocated for the increased organizational effectiveness (Katz & Kahn, 1966; Organ, 1988; Podsakoff & Mackenzie, 1997). OCB has been observed to encompass those behaviors which lubricate the social machinery and construct the psychological fabric of an organization. Hence, OCB is widely considered both critical and beneficial to organizations (Wei et al., 2010). OCB literature has produced an impressive amount of substantive research on antecedents of OCB (Organ & Ryan, 1995; Podsakoff et al., 1996; Podsakoff et al., 2000). However, the constant evolution of the psychological process of employee engagement has lately begun to emerge as yet another important pathway for the evocation of OCB (Wei et al., 2010). This furthers the need

Did you find apk for android? You can find new and apps.

Calculate the price
Make an order in advance and get the best price
Pages (550 words)
*Price with a welcome 20% discount applied.
Pro tip: If you want to save more money and pay the lowest price, you need to set a more extended deadline.
We know how difficult it is to be a student these days. That's why our prices are one of the most affordable on the market, and there are no hidden fees.

Instead, we offer bonuses, discounts, and free services to make your experience outstanding.
How it works
Receive a 100% original paper that will pass Turnitin from a top essay writing service
step 1
Upload your instructions
Fill out the order form and provide paper details. You can even attach screenshots or add additional instructions later. If something is not clear or missing, the writer will contact you for clarification.
Pro service tips
How to get the most out of your experience with My Course Writer
One writer throughout the entire course
If you like the writer, you can hire them again. Just copy & paste their ID on the order form ("Preferred Writer's ID" field). This way, your vocabulary will be uniform, and the writer will be aware of your needs.
The same paper from different writers
You can order essay or any other work from two different writers to choose the best one or give another version to a friend. This can be done through the add-on "Same paper from another writer."
Copy of sources used by the writer
Our college essay writers work with ScienceDirect and other databases. They can send you articles or materials used in PDF or through screenshots. Just tick the "Copy of sources" field on the order form.
See why 10k+ students have chosen us as their sole writing assistance provider
Check out the latest reviews and opinions submitted by real customers worldwide and make an informed decision.
Group Dynamics
Great job. I appreciate it.
Customer 452521, November 22nd, 2021
English 101
Customer 452547, March 22nd, 2022
Perfect! Appreciate all of your help! Thank you so much!
Customer 452483, November 14th, 2021
Customer 452483, July 5th, 2021
Thank you for all of your help and hard work, truly appreciate you guys always being there with my hectic schedule. Thank you again!
Customer 452483, September 20th, 2021
English 101
Perfect! Thank you so much for all of your hard work and help! Appreciate it!!
Customer 452483, August 30th, 2021
Excellent writing !! Definitely I will use your services again... Thank you.
Customer 452487, August 22nd, 2021
Good job!! Thank you!!!
Customer 452487, September 9th, 2021
Very clear, and complete information presented. I, thank you for all of your hard work, appreciate it!
Customer 452483, August 9th, 2021
English 101
I would like to thank you for the writing, it was a very busy week for me and had no time this week to do a writing. I would recommend you to others and would utilize you again.
Customer 452639, October 16th, 2022
Thank you so much for revising this paper for me. It looks great, truly appreciate it! You're awesome :)
Customer 452483, September 14th, 2021
Perfect! Thank you guys for all of your great help! :)
Customer 452483, August 23rd, 2021
Customer reviews in total
Current satisfaction rate
2 pages
Average paper length
Customers referred by a friend
20% OFF your first order
Use a coupon 20OFF and enjoy expert help with any task at the most affordable price.
Claim my 20% OFF Order in Chat